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Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We Offer Free Home delivery in Lahore above 1000PKR order & Charge 100 rupees at Less than 1000 PKR Order. In Other Cities We Charge 100 rupeesfor first kg and 30 rupees for additional kg.

Which payment methods are accepted in the Pets World Online Shop?

Cash On Delivery Available all over Pakistan. We Also Accept Payments by Mezan Bank , Bank Alfalah, Jazz Cash and Easy Pay Payment Gateway

How long will delivery take?

We Deliver With In 24 in Lahore and for Other Cities 4-5 working Days Required by Pakistan Post and 2-3 working days required by TCS.

How secure is shopping in the Online Shop? Is my data protected? is 100% Secure Website. All Customers data is protected at Our end. We share essential data with our courier partner for delivery service.

What exactly happens after ordering?

we make a conformation call to our valuable customer after receiving order for order conformation. After conformation we generate your Invoice and send to dispatch department. Dispatch department pack your order and send it to courier for delivery.

Do I receive an invoice for my order?

Yes You Receive a printed invoice against your order. All Products detail & Total Amount are mentioned on Invoice.


745 C Faisal Town Lahore

+92 ( 304) 1111 334

+92 ( 333) 4815 550

We’re open Monday – Sunday, 11 a.m. – 11:00 p.m. PST